A leading Security company in Nigeria, is seeking to employ dynamic and high caliber professionals for the position below: Job Title: Senior Security GuardÂ Location: Nigeria Qualifications SSCE, OND, At least 2 years work experience. Application Deadline Â 27th March, 2018. How to Apply Interested and qualified candidates should forward their Applications with detailed CV and Cover Letter
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases