Druva Data Solutions is a Product based IT company carved its niche in the Storage domain .
If your are interested in the below opportunity please use following link to apply : https://bit.ly/2OLYHTD
Title : Senior SDET Key Skills • 5 to 7 years total experience as a SDET • Good understanding of Operating systems (Windows and Linux) , Object-oriented concepts. • Excellent analytical & problem-solving abilities. • Should be fluent in basic algorithms/logic. • Awareness of general automation concepts and all types of testing methods. • Experience in automation execution. • Good programming skills in at least one of the scripting languages Perl/ Python/Ruby Roles & Responsibilities: • Be part of the development team and closely work with the developers to perform feature testing as per development milestones. • Develop detailed understand the features/enhancements for the product – including functional specifications and design – with the perspective of performing automated and manual, white box as well as black box testing. • Prepare thorough feature testing plans based on development and feature completion milestones. • Leverage automation framework for automating feature tests and propose changes or enhancements to the framework for enabling new feature tests. • Jointly responsible with the developers for the quality of feature builds to be provided to QA certification teams.
Druva , a young and fast growing organization already making its presence felt globally .We provide a bouquet of products in data storage, protection and management for various enterprises and devices as well as Cloud BackUp Solutions. Headquartered at Sunnyvale-California, we are present across 6 locations in US Asia, Europe, Australia serving more than 3000 customers. You would be part of a highly talented team contributing to the growth of our clients like NASA ,PwC, Xerox, Louis Vuitton etc. We invite you to be a part of the Pune team - hosting one of its world class facilities our employees enjoy attractive HR benefits and wholesome recreations facility along with a great career opportunity ! Listed are the career opportunities : http://www.druva.com/about/careers/
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases