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We are leading human resource consultants, specialized for health care professionals, for recognized medical college and hospitals. We are working across India and satisfy our clients’ needs and provide our candidates best environment to work and grow. We put our experience and passion together to find the best possible talent in the required for the client. At the same time we find the finest place for the candidate to not only work but have multi-faceted development.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases
