Senior Process Executive-Data

Job Summary

Cognizant Technology Solutions India Pvt Ltd
IT/Computers - Software
Years of Experience
Posted On
11th Oct 2019
Data Processing Executive,Data Processes,Voice Processes,Quality benchmark

Job Description:

Responsible for working on US Healthcare Provider Maintenance function in the respective application.

Should have better knowledge on various provider specialties & credentials.

Should have the ability to make Outbound calls to the provider if needed to get the information.

Responsible for meeting all the SLAs

Adhere to the Organizational policy & Principles.

Should be flexible to work in Night shifts.

Ensure Proper communications will the respective SMEs & Team leads on a regular basis.

Able to understand the end-end work flow of the process and should provide ideas/suggestions to improve the process..

Ready to play the buddy role for new ELTs.

Excellent Communication skills in English with ability to convince thought process to internal / external stakeholders - Neutral Accent

Ability to synthe, analyze data and articulate insights derived

Proven Co-ordination skills and ability to work with various teams together for a common objective

Proactive, highly flexible and Fast Learner

Highly efficient at processing complex operational tasks

Excellent in Analytical,problem solving, Interpersonal skills - ability tologically approach problems

Individual decision making ability supported with a valid thought process and key reports

Identify trends, issues, and opportunities in workflows and be comfortable feeding this back to Team Leads on a regular basis

Critical Thinking - able to make judgment in ambiguous cases

Able to motivate self to dig deep into data and documentation and understand all uniqueness of the Markets

Team player, relationship building

Good in phone Etiquette

Good in MS office (Specially excel and power point, should have fair understanding of formulas, Pivot and V-Lookups).

Optimist: a Keep Going attitude


About Us:

Cognizant is a global leader in business and technology services that helps Clients bring the future of work to life – today – in a business environment that is being transformed by accelerating globalization, virtualization, and the shift toward cloud technologies.

We continuously seek the “best and the brightest” when we recruit new employees, and we’re consistently an “employer of choice” at leading engineering and business schools around the world. Our domain industry specialists have well-established backgrounds working with companies in the industries we serve.

Our teams and their talent are a principle reason that we consistently outperform the competition.