Eligibility :Who are working as permanent employees with reputed companies in the field of HR recruitment&having good experience in handling recruitment drives and HR team. Strong experience in handling contract&permanent staffing. 30% salary hike. Desired Candidate Profile Must have experience in: 1.handling recruitment drives 2.Coordinating HR team 3.working with contract & permanent recruiting or staffing 4.good networking & communication skills Only permanent employees can apply for this position.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases