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Senior Executive/Assistant Manager- Store

Keywords / Skills : Senior Executive, Store Manager, Sales Targets, customer satisfaction, store upkeep, product displays

0 - 0 years
Posted: 2019-08-12

Industry
IT/Computers - Software
Retailing
Function
Retail Chains
Role
Retail Store Manager
Posted On
12th Aug 2019
Job Ref code
16-00112
Job Description


Job Description


Achieve sales target for all products (Voice-Postpaid/ prepaid, data, VAS, handsets etc.) at a Vodafone store
•Ensure and monitor quality of acquisition through the store
Revenue
•Deliver revenue targets for the store
•Increase revenue per footfall by aiding customers' purchase decisions
RoI
•Achieve profitability (Return on investment) targets for the store
•Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)
Customer Service
•Manage churn and achieve customer satisfaction for walk-in customers
Store management
•Ensure adherence to store processes in terms of documentation and systems
•Ensure infrastructure / store upkeep
•Maintain availability of stock at the store while adhering to norms
•Ensure appropriate placement of pop-ups and product displays at store
Marketing
•Execute marketing, branding and promotion activities
•Ensure fliers/ brand POS are available at store
People
•Resolve store-specific issues within specific timelines
•Keep employee-retention and motivation levels high through regular reviews and performance streamlining of both on-roll and off-roll employees
•Identify gaps in performance of immediate team and ensure training to bridge the same

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