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Senior Engineer / Technical specialist - ServiceNow

Keywords / Skills : ServiceNow, Scripting languages, python, web technologies

6 - 9 years
Posted: 2019-02-13

IT/ Computers - Software
Software Engineer/ Programmer
Team Leader/ Technical Leader
Posted On
13th Feb 2019
Job Description
Skill Expertise:
• Advanced experience with ServiceNow implementations
• System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks
• Strong communication, Strong presentation and writing skills
• Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
• Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application.
• Experience with extending the ServiceNow schema to custom applications
• Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc.
• Understands technical and functional design requirements related to ServiceNow.
• Create and manage scripts and workflow.
• Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell,Windows Shell)
• Experience with relational databases (e.g. MySQL, Oracle,MSSQL)
• A fundamental understanding of ITSM, ITIL or CMDB
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
• Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs
• Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
• Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
• Custom UI Changes with usage of Web Technologies such as DOM, HTML changes.
• Experience with ServiceNow's Service Watch and/or Discovery tools
• Experience presenting and conducting demo reviews with client stakeholders

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