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IT/Computers - Software
Other Software/Hardware/EDP
Correspondent/ Reporter
Posted On
29th Nov 2019
Job Ref code
Job Description

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day. What You Will Do :

  • Job Mission:
  • Monitoring Engineer will be responsible to support the monitoring infrastructure in delivering and maintaining the system event monitoring capabilities
  • Monitoring Engineer will also ensure that the monitoring infrastructure will integrate the necessary functionalities to monitor that the quality of the services offered by Consilio is compliant with service specifications
  • Monitoring Engineer will work in cooperation with Technical and Operational staff ensuring that monitoring capabilities are conformal with operational needs.

  • Detailed Job description
  • Implementation and support of the Consilio Systems Management Monitoring solution based on commercial and ad hoc software tools enabling robust event monitoring across all strategic platforms and services, databases, networks, servers and others as well as Service Level Agreement and Business Impact monitoring.
  • Ensure that the monitoring system will be updated after the set-up of new platforms and/or services
  • Participate to the provisioning phase ensuring that the implementations of new systems and services are taking into account the monitoring aspects and providing to the operations the necessary documentation and procedures in order to ensure the monitoring of the service in operation
  • Maintain health of the environment by keeping the environment current with upgrades and patches and by troubleshooting and resolving issues with the associated tools
  • Writing scripts (PowerShell, bash, Perl, Python etc.) to execute monitoring tasks that are out of the scope and capabilities of the monitoring systems
  • Provide a monthly report to Operational and Technical staff on the service availability
  • Support the set-up of automatic processes and solutions that evidence to Consilio customer the quality of the services offers
  • Participate and support troubleshooting and analysis processes in case the dimensioning services or unexpected systems behaviour impact the quality of the services offered by Consilio
  • Create reports that could summarise the status of the operational service to provide to Consilio customers

  • Expectations
  • Demonstrated customer communication skills, and excellent interpersonal communications.
  • Experience with Enterprise Systems Management tools
  • Excellent analysis and troubleshooting skills
  • Baseline support experience
  • Flexibility around work timings [Initial few months may require 4PM to 1AM IST shift]

What You Need :

  • Skill Requirements/ Qualification-
  • Engineering graduate with minimum 2 to 3 years in configuring monitoring tools
  • Possesses Systems monitoring process and methodology experience; ability to help define and establish system monitoring practices with the team and organization.
  • Should have good knowledge on SNMP Traps and scripting
  • Tools Knowledge:
  • VMware Operations Manager, Hyperic agent and SQL Sentry
  • Application Manager, Nagios, Zabix, SolarWinds, AlgoSec, MRTG, PRTG, Unified Manager, FS1 Analytics [At least 3 of these tools]
  • Good to have knowledge of Splunk and snything with event log correlation

Mandate Skills
  • 5+ years of experience with IT Industry with 3+ years of experience with SCOM
  • Should be able to configure system monitoring products like SCOM, SolarWind, ManageEngine etc.
  • Should be capable of troubleshooting Issues
  • Good exposure to VMWare, Linux and Windows Administration and troubleshooting
  • Good Experience Ticket Handling and SLA Management
  • Good Oral and written communication Skill

Added Advantage
  • Exposure to other Industry Leading Monitoring Tools
  • Knowledge with AD/DNS/DHCP Configuration and administration

System Engineer (Infrastructure Monitoring)
Years of Exp : 3 to 6 yrs
HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. ()

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