The candidates are expected to be high-end full stack developers and will have to carry out complex analysis, design and programming tasks requiring advanced techniques.
Must have recent hands-on experience as a Sr. Dot.NET Developer-Architect with a high level of expertise in Dot.NET, XML, Oracle, PL/SOL, database design and systems architecture design, as well as some platform framework experience.
Internet/Intranet protocols and web server technologies, where required
Experience of working with Microservices and Event Driven systems.
Building Service Oriented Architecture using web service standards (i.e., SOAP, RPC, or REST).
Experience working on software/systems projects with Agile frameworks and best practices.
Familiarity with SSIS and SSRS. - Excellent communication and customer interaction skills.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases