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SENIOR CUSTOMER RETENTION OFFICER

Keywords / Skills : SENIOR CUSTOMER RETENTION OFFICER, CSR, Voice process, call center, call centre, healthcare process, inbound, outbound, calls, bpo, ites

2 - 12 years
Posted: 2019-02-18

Industry
ITES/BPO
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Voice)
Telesales Executive
Telemarketing Executive
Salary
5.00 - 8.00 lacs
Posted On
18th Feb 2019
Job Description
SENIOR CUSTOMER RETENTION OFFICER
About Company:Company is a multinational drinking Water Systems manufacturer.

ELIGIBILITY:

1. Proven Experience as a Customer Retaining to focus on a single and foremost objective of Zero Existing customer Loss.

2. Proven track record of successfully meeting sales Target.

3. Proficient in English & Hindi as native speaker.

4. Excellent Communication and presentation skills.

5. Skills in Negotiating and Convincing with demanding customers.

6. Persistent and result oriented.

7. captivating Voice clarity.

8. Patient and able to handle customer Attrition.

9. Responsible for influencing the existing customer to buy the service Package.

10. Act as AMC Telemarketing Executive as well.

Daily 8 Hrs duty (In 9 Hrs 1 Hr Break Time)

Timing will be between 11:30 AM to 11:30 PM in Indian Standard Time (as per Kuwait office time 9:00 AM to 9:00 PM)

Weekly one day off

Other benefits as per the Indian Labour Law standards.

Languages: English and Hindi must

Nature of Job:

SENIOR CUSTOMER RETENTION OFFICER

Job Location: Bangalore

SENIOR CUSTOMER RETENTION OFFICER, CSR, Voice process, call center, call centre, healthcare process, inbound, outbound,calls, bpo, ites,
--------------

Please share the below details and send your resume to radialhr{at}gmail[dot]com for us to expidite the process:

Email Subject: #991983- SENIOR CUSTOMER RETENTION OFFICER

Position applied for:SENIOR CUSTOMER RETENTION OFFICER

Total Exp:

Relavant experience in Excellent communication skills and convincing skills?:

Current CTC:

Current Location:

Willing to work at Bangalore?:

Qualification:

Expected CTC:

Notice Period:




Job Posted by:Radial HR Solutions
www.radialhr.com


About Company

www.radialhr.com
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