To work on multiple data warehouse projects coding from end to end. To design, develop, and test SAS codes according to project specifications and application standards Preparing test scripts and test cases for unit and system testing To be involved in all testing phases (unit testing, regression testing) and support in project SIT & UAT. To assist in project implementation activities (coordination with PSS and relevant vendors) to ensure success implementation of project To provide post implementation support to project rolled-out. Assist in documenting user guides/ technical documentation for project involvedSkill Set:
1. Minimum 4 years working experience in IT industry 2. Exposure in data warehouse projects experience. 2. Good analytic skill and able to handle multiple data warehouse projects at the same time 3. BASE SAS programming 4. Fluent in English and good communication skill
Good to have: Banking domain knowledge ETL knowledge UNIX, Shell scripting, DB2, DataStage, mainframe
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases