·Design and development of test plans, perform repeatable testing procedures and processes.
·Verification of triggers, stored procedures, referential integrity, hardware product or system specifications.
·Write/modify dll's and COM objects. Interpretation and modification of code as required with at least one programming and / or one scripting language.
·System level configuration skills Skill Set:
• 1-3 plus years"rsquo software testing experience, 1 year in a Windows client/server environment. • 1-year development and/or database administration experience using a Microsoft product. • Solid knowledge of software quality assurance practices. • Ability to read logical and physical data model diagrams. • Ability to read and write C˼++ required. • Knowledge of Windows internals and OS concepts and۰Knowledge of personal computer hardware may be needed. • Bachelor's degree in Computer Science and some business˿unctional knowledge helpful. • Windows kernel / driver experience (WDF) strongly preferred. * Familiarity with USB, Bluetooth, and HID protocols preferred
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases