Our MNC client are the leader in cloud-delivered next-generation endpoint protection. Our client has revolutionized endpoint protection by being the first and only company to unify next-generation antivirus, endpoint detection and response, and a 24/7 managed hunting service — all delivered via a single lightweight agent.
They are looking for SDE (Individual Contributor) to be based at Pune with the following skills:
Total 6 to 13 years of experience in developing high-quality code in C/C++
Must have experience on Linux or Unix developing product code with the following characteristics:
High concurrency requirements needing strong use of multi-threading
High reliability requirements
Detailed requirements on low-level operating characteristics (memory usage, efficient performance, correct conformance to external standards)
Experience working on a team to ship major features and releases
Must be able to communicate, collaborate, and work effectively in a distributed team
Kindly send your profile in word document to tulsiarora(at)mysearch.in.net or call on 90361 39000
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases