Can we get some scrum masters that have experience in 2-week increments that have worked exclusively with the teams in the Bay Area - should have an work experience with California project Clients
Exp : 7 -13 Years Work Location : Pun and Mumbai
Scrum Master Essential Duties: - Doing everything possible to ensure delighting customers - Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers - Guiding the team on how to get the most out of self-organization - Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks - Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization - Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
Summitworks enables organizations to efficiently and cost-effectively manage data quality for greater business assurance, sustainable compliance, risk reduction, fraud detection, enhanced profitability and improved business performance.
We provide data quality improvement services that support effective manufacturing, sales and marketing processes, enable more accurate invoicing and shipping, improve customer experience and foster many other immediate and long term business benefits.
Summitworks specializes in defining MDM Vision Strategy Metrics Technology
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases