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Keywords / Skills : SAP Consultant, SAP Implementation, SAP Auto-ID Infrastructure, After Sales module, Project Management, SDLC, Development lifeCycle, PMP

10 - 15 years
Posted: 2019-09-01

Customer Service Executive (Voice)
Posted On
1st Sep 2019
Job Ref code
Job Description
Job Description:

Depending on the project, responsibilities can cover all aspects from the design stage through to completion and handover to the customer

Skill Set:

2 or 3 Experience of SAP implementation projects(not only single module project) as Project manager, Knowledge of SAP Auto After Sales module.
•Excellent Project Management experience required
•Experiencing in managing multiple teams
•Superb Customer Management experience is must
•Prior development experience in After Sales area.
•Exprience in roll-out projects

•Excellent written and oral communication skills
•Experience in managing offshore teams
•Experience in different SDLC, process maturity models
•Past technical background is required especially in After Sales area
•Should be able to handle customers, conflict situations, escalation management and so forth
•PMP Certification is desirable
•Demonstrated success delivering large scale, complex applications.
•Problem solving, issue handling, progress management, Requirement analysis, supporting and guiding team on functional and technical areas as required

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