Job Description - Must have strong experience in SAP CO, Nice to have 1 or 2 end-to-end implementation experience in CO. - Must have thorough understanding of SAP system from business process and cross functional perspective especially in a complex manufacturing environment. - Must know at least one of processes like CTO, MTO, ETO and Product Costing, COPA, Result Analysis etc. within SAP - Must be well versed in period-end closing activities in CO (& preferable also in FI) area - Must have k... Skills SAP FI, SAP CO, COPA
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases