looking for Candidates who are Having exp on any of the Domain are Eligible to process with leading MNC Clients Requirements .
Any graduates are eligible who are ready to work with SAP Partners& value Added re-seller of SAP Solutions Client headquartered in Atlanta ,US & having ODC in india. Candidate Should be ready to travel for project Demands across India.
Please share your resume or refer your known ones who are intersted for further processing
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases