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Keywords / Skills : SAP CRM Functional

7 - 10 years
Posted: 2019-10-01

Industry
Recruitment/Staffing/RPO
Function
IT
Role
ERP, CRM - Functional Consultant
Posted On
1st Oct 2019
Job Ref code
sapcrmfunctional1280
72
Job Description
Job Description :
Skills specification

Should have hands on experience in Design, Configuration, Implementation and Support on SAP CRM.6.X/7.x

Should have strong End-To-End implementation and support experience

Exposure in SAP CRM Service (Service level Agreement and Contract, Service Order Management, Service Resource Management , Complaint & Returns Management and E-Service)

Should have strong CRM implementation experience for CIC/Win-Client scenario

Experience in preparing the Business Process blueprinting and architecting a solution for existing processes using SAP CRM and SAP R/3.

Experience in Client handling, gathering business specification and Blue print

Should have strong implementation experience in Telemarketing, Telesales, Marketing, Contract management & Campaign Management

Experience in team coordination would be nice

Sound skills in technical training

Knowledge/experience in best practices for software development (CMM, ISO) would be nice

Should have hands on experience in SDLC

Should have Ability to understand business processes & mine projects onsite, coupled with sound technical knowledge.

Should have an excellent client interaction background with Smart, Innovative, Enthusiastic, Proactive

Should have good communication skillMail your resume to [HIDDEN TEXT] (mailto:[HIDDEN TEXT])


Key Skill(s)

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