Knowledge of SAP ECC MM (Pricing) module. Functional and Technical knowledge of SAP CRM Service Order Management module. Expert in ABAP/4 Object Oriented Development Expert in developing OData services in SAP NetWeaver Gateway. Expert in developing Remote Function Modules used in OData Service call Strong knowledge of SAP Gateway client to test the OData service Strong knowledge of SAP Gateway OData errors trouble shooting.
Salary: Not Disclosed by Recruiter Industry: IT-Software / Software Services Functional Area: IT Software - Application Programming, Maintenance Role Category: Programming & Design Role: Software Developer Employment Type: Permanent Job, Full Time Keyskills: Function ModulesSAP CRMAbapOdataSAP ECCSAP NetweaverOrder Management
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases