• Should have good experience in area like Project Budgeting, Material procurement,CATS, Result analysis etc. • Good knowledge in functional and technical specification development • Excellent communication and presentation skills must • Require a senior BPC and PS Solution ArchitectSkill Set:
Must have: • Primary skills: SAP- BPC Architect Skills. Secondary skills: SAP BPC Technical / SAP FICO / BW Preferred. • SAP BPC experience 5+ years in addition to domain (Manufacturing˾ngineering˺utomobile industry projects preferred) • Should have 2 E2E Implementation experience and have worked on SAP BPC Processes design "amp training- Technical objects • SAP BPC module skills include process design and integration between Project Systems with SAP CO˿I/IM/MM/HR modules • Configuration experience in SAP BPC • Good understanding and experience in integration of BPC with PS and FICO. • Good knowledge in functional specification preparation and development • Must have onsite experience and ability to handle client in multi-Vendor environment. • Excellent communication and presentation skills must
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases