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Looking for SAP BPC Consultant Location: Hyderabad (Eastern Time Zone) Experience: 4-6 years
The Candidate should have minimum 3 implementations experience in SAP BPC 10.0/10.1. Exposure to BW will be an added advantage. Candidate should have hold on the Logic Scripts. Experience in Transformation/Conversion file creation, Data Manager packages creation. Exposure in process chains related to BPC. Debugging of data manager packages. Exposure to BPC 10.1 embedded (BEx query, Analysis office ). Experience in BPC 10.x consolidation. Knowledge on the Security, Business Rules , Business Process Flows (BPF's). Proficient in Input templates/Reports creation. Proficient in EPMFormatingsheet , user options , context options, sheet options.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases
