Vaayuja Info Solutions Pvt. Ltd is a young, privately held company and within several years of its existence, Vaayuja has gained the reputation of being highly dependable and fair-minded recruitment service provider. This has been a result of our belief in Ability of People, of our team, and that of our clients & candidates we serve.
We focus on learning your business first, and then identify what are the best solutions for you to success!
Our staff is Thought Leaders, not service number taking paper pushers. They have your back, your extra set of eyes, your sounding board, and are not satisfied with average.
A great mix of small company and large company experience in every industry across the INDIA. Reaching to fly our wings to other countries.
At Vaayuja we leave no stone unturned to give you full worth of your money, time and trust in us. We respect the nature of every relationship and work hard today to make your better tomorrow!
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases