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Keywords / Skills : Salesforce Developer

5 - 8 years
Posted: 2019-10-11

Job Description
Roles and Responsibility:
  • Meet with clients to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment
  • Perform configuration and customization of the platform.
  • Participate in efforts to develop and execute testing, training and documentation
  • Participate in the sales cycle as needed (solution definition, pre-sales, estimating and project planning)
  • Willing to be hands-on in producing tangible deliverables (requirements specifications, design deliverables, status reports, project plans)
  • Utilize best practices to perform operational support, enhancements, bug fixes as needed to the platform
  • Follow all standard operating procedures (SOP) and maintain updated ticketing for events, incidents, requests, changes, problems, etc.
  • Proactively engage on continuous improvement efforts for application design, support, and practice development efforts.
  • Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and "how-to" assistance.
  • Act as a point of escalation for Service Desk and NOC ticketing for advanced issue resolution.


Key Skill(s)

About Company

A Good exposure company to work for employee.
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