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Salesforce Administration

Keywords / Skills : Senior System Administrator

2 - 4 years
Posted: 2019-07-21

Industry
ITES/BPO
Function
IT
Posted On
21st Jul 2019
Job Ref code
127086
Job Description
Job Description :

Excellent domain knowledge and business process knowledge. Salesforce knowledge is an added benefit but not mandatory. Has a technical inclination and is open to learn Salesforce.
 Exposure to any ticketing system.
 Assist team lead in analyzing requirements, access management, change request, correspondence management, and impact analysis.
 Independently develop good quality system guide and user manuals.
 Communicates effectively with Team lead, team members and Client. Presents and discusses work results clearly.
 Understand the SLA for support environment.

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