Make visits to Poultry Farmers & Dealer Netwrok on regular basis.
Raising quote requests on the customer requirements in order to get the project priced.
To follow up on the projects from the sales call stage till the implementation & pending receivables.
Participate in exhibitions.
Should be tech savvy, good grasping, need to have a technical bend, should have good communication & presentation skills, should be adaptable, ready to work extended hours & travel extensively to rural areas on client site.
Relevant Poultry Industry experience is preferred.
Education Specialisation Details Diploma Any Diploma / Degree in Engineering
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases