Collecting data from institutions Excellent communication skills in English, Hindi and Local Language. B2B Selling and Presentation Skills. Liasoning Skills with Educationists, Principals and Registrars. Key Account Management Functions, Documentation.
Eduguruworld, a Hyderabad based Edu-Tech portal with unique offerings to Educational Institutions and Students in the UG and PG SEGMENTS is inviting passionate and committed candidates for the following positions. Sales Manager Positions involve extensive travelling.
Roles and Responsibilities: 1. Candidate must have excellent communication skills. 2. Handling Inbound & Outbound only. 3. Ability to handle customer calls Educational Qualification: Graduate or HSC with 6 months of Experience Other Benefits: Transport at free of cost (Both Pick up & Drop) Process: UK Banking Process Shifts: Complete UK Shifts (12am to 12pm) Any 9 hours.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases