Rectus HR Solutions was established to provide complete Recruitment Solutions to Indian and International Clients. We are committed to provide high quality service to all our clients as a trusted Recruitment Partner for providing end to end Recruitment solutions broadly into four different categories Executive Search and Consulting, Recruitment Solution, Staffing Solution and Training.
Our Strength has been in servicing clients in Engineering, Construction & Infrastructure, Retail, Banking Consulting, IT, Media, Manufacturing, Telecom, Energy in various geographies throughout the globe.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases