BASIC FUNCTION: Increase business revenues through acquisition of new clients in their region & segment. Identify potential prospects in Payroll Outsourcing business, HR Products and increase market share through acquisition. Good understanding of Payroll, HR products and ability to manage clients at senior levels
Briltus, a Consulting, Technology, Staffing, IT Training’s Services has its main office in Andhra Pradesh. The company offers you services on professional software, Consulting, Technology, IT Training’s and Staffing Solutions. We offer you the best technology service that will rise up your business profit in today’s competitive market.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases