Making appointment for the presentation of the Product. Meeting clients giving them various investment proposals,briefing them about the product, achieve sales target. Searching of new corporate client. Providing after sales support to the clients.
Company Profile We proud to introduce ourselves, as "ASES Security Pvt Ltd (Brand name: AGNI SURAKSHA)" an ISO 9001 certifying company, a well known name in the field of fire alarm system. We are in this field from 1995. We are the manufacturer of Fire Alarm Panel & Fire door.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases