Any graduate, B.A, B.B.A, B.Com, B.E/B.Tech, PG Diploma, PGDM, PGP
• Any • Any • Management • Commerce • Any
0.60 - 1.20 lacs
14th Nov 2017
1. Visiting Schools/Coaching Institutes for pitching of Online Test Taking Platform. 2. Partnering with schools for running our modern age, skill development online courses. 3. Partnering with booksellers for functioning as sales partner.
testune.com is Tech startup in the field of Education.Testune aims to empower Educational Institutes/Educationists to create their own educational content and sell it Pan-India.The Team is led by IIT Delhi alumni with more than 15 years of experience
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases