• Very Good English.
• Ability to convert the client.
• Ability to make payment.
• Ability to work in a team environment is critical.
• Good knowledge of Australia Permanent Residency.
• This is a pure outbound tele-calling job every day 300 hundred calls will be the target.5% commission will be given apart from the salary.
• Every day 2000 sales is the must.
• Monday-Saturday 09:30 AM -06:30 PM.Food & accommodation will be provided.
Royal visa & Immigration Private Limited is in immigration is in to Canada Australia Germany USA South Africa and situated at E-floor Taj Deccan 5 Star Hotel, Near by GVK mall Banjarahills Road no:-1 Hyderabad Telangana -500034
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases