Position Title: Sales Engineer / Sr.Sales Engineer
Location: Chennai / Hyderabad / Pune
Role and Responsibilities:
• Generating new business opportunities for the existing product line. • Explore new product line opportunities that complement the existing products. • Direct sales of HVAC / environmental test chambers, HALT/HASS, Vibration Test Systems, Ovens, Furnaces and Universal Testing Machines.
Education: BE / B.Tech / Diploma or BSC
• 5-7 years in selling various HVAC / Test & Measuring Instruments such as Environmental Test Chambers, HALT/HASS, Vibration Test Systems, cyclic Corrosion Test Chambers/ Analytical instruments/ Process Instruments / Industrial refrigeration and air conditioning products. • Target Market - Experience of selling in Automobile / Defence / Power / Government Sector/ Education / Bio / Pharma / Oil & Gas Markets would be preferred.
Some Additional Attributes:
• Open to learning new testing technology and latest trends. • Self Motivated with proven record in sales • Open to work with demanding, challenging customers, service and application team. • Good Communication, presentation skills • Should be adept with tools such as CRM and report preparation and generation. • Capable of communicating with various principal suppliers across the globe, sensitive to their business practices. • Open to travel throughout India and abroad
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases