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Sales Associate

Keywords / Skills : Sales Associate

0 - 2 years
Posted: 2018-08-17

Textiles / Yarn / Fabrics / Garments
Sales/ Business Development
Sales Exec/ Sales Representative
Posted On
17th Aug 2018
Job Ref code
Sales Associate
Job Description

Company - Al Hasawi Group
Designation - Sales Associate
Basic Salary: (KD.130/-TO KD.135/-) 
HRA: KD.30/-
Transport: KD.15/-
Food: KD. 10/-
Location - Kuwait 

Sales Associate
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• Greet customers upon arrival to the store and maintain eye contact
• Actively seek out customers in store, offer assistance to the customers in terms of product location and details.
• Provide excellent customer service and comprehensive store experience to the customers
• Engage with the customers to accurately understand the need and requirements of the customer and provide products and service accordingly
• Maintain good brand and product knowledge. Upkeep with the latest brand and product developments through training, coaching and self-learning
• Deal with customer queries and routine product questions utilizing store and product knowledge.
• Provide product information, features, benefits and usage and assist customer with the purchase decisions
• Build and develop short and long term relationships with customers
• Maximize the sales opportunities through cross selling and add on selling and effectively close sales
• Recommend/advise customers on selection, utilisation and maintenance of the products based on the customer needs
• Provide information to the customers on any deals/promotions as applicable
• Handle the customer complaints, problems at the level appropriate, notify and escalate the critical complaints/issues to the concerned manager/supervisor
• Participate in the team goals and contribute towards store sales and customer service
• Observe and inform the supervisor/manager about the customer needs, preferences and sales trends
• Handle the cash desk and process different types of payments

Key Skill(s)

About Company

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