Qualification: Degree Diploma in Industrial Safety or Engineering
Experience: Should have minimum 3 to 5 years experience in a Petrochemical / Oil & Gas environment Must have a qualification in NEBOSH (IGC-1, IGC-2 and IGC - 3).
Responsible for implementing and enforcing safety programs, policies & procedures at the assigned project. Suggest and implement corrective measures if violations occur, monitor safety performance to ensure that all the personnel are aware of and are in compliance with project safety and security rules and regulations. Familiar with permit to work system and routine activities such as confined space entry, cutting / welding / fabrication in live plant, rigging & lifting, change / replace valves / gaskets / blinds during plant operations, lockout's / tag outs for rotating equipment repairs etc.
It is a fully integrated organization providing its clients industrial, technical and logistical support services. Our engineering, procurement, construction, fabrication, operations, maintenance and industrial cleaning as well as facility management, catering and accommodation services are offered to the oil & gas, petrochemical, power generation and other major industrial sectors in Saudi Arabia and Qatar.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases