Intelliswift Software, Inc., is a premier onsite/offshore software solutions and services company, headquartered in the Silicon Valley with offices across the United States, India, and Singapore. We are recognized as the second largest private IT Company and ranked among the 50 fastest-growing private companies in the East Bay.
Expanding at an exponential rate and yet agile in its approach, Intelliswift has advanced far ahead from where it had started. After spreading deep roots as a staffing solutions leader, the company expanded and acquired a software development center in Mumbai, India in 2012. Intelliswift continues to expand its global presence by opening offices in Singapore and Bengaluru, India.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases