We have an urgent requirement for RMO based in Siliguri location.interested candidates can apply along with there Cv's. JD FOR RMO IN CRITICAL CARE: To attendant the patient and perform initial assessment To give the proper medication decided by the concerned consultant. To inform to the respective spec list doctors and follow-up accordingly. Timely follow-up the patient and make sure investigation ordered by the consultant carried out. To attend the SOS calls in the wards To ensure the matching, Bag NO., expiry date and other relevant details in case of transfusion of Blood or Blood products. To shift the patient to ICU according to the condition of the patient To inform the Front office and billing for admission of the patient and coordinate with them. To Prepare the Discharge Summary of the patients
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases