Rivera is hiring for Technical Support Associate(Voice)
Technical Support Associate / Sr. Technical Support Associate
Job Description: - Inbound technical Support.
interact with customers via inbound or outbound calls or Internet for the purpose of resolving routine problems with products or services like internet, DTH or desktop.
Roles & Responsibilities:
*Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
*Clarify customer requirements; probe for and confirm understanding of requirements or problem.
*Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
*Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc
No. 8, 2nd Floor CMH Road,
Next to YAMAHA Showroom Indiranagar,
Landmark:Indiranagar Metro Station,
Bengaluru, Karnataka 560038