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RIVERA HIRING 4 TECH SUPPORT/IT HELPDESK/INFOSYS/TESCO/TOP MNCS/SAL UPTO 3.5LACS + INCENTIVES

Keywords / Skills : "Internation voice", "Non voice", "Semivoice", "Backend Operations", "Process Executive", "Process Associate", "Banking", "Mortgage"

0 - 3 years
Posted: 2019-01-12

Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Education
Any graduate
Posted On
12th Jan 2019
Job Description
Dear Candidate,

Rivera is hiring for Technical Support Associate(Voice)

Technical Support Associate / Sr. Technical Support Associate

Job Description: - Inbound technical Support.

interact with customers via inbound or outbound calls or Internet for the purpose of resolving routine problems with products or services like internet, DTH or desktop.

Roles & Responsibilities:

*Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

*Clarify customer requirements; probe for and confirm understanding of requirements or problem.

*Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical.

*Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc

Date:10/01/2019

Contact Person: Swetha 8884496989

Venue:
 RIVERAMANPOWERSERVICES
 No. 8, 2nd Floor CMH Road,
 Next to YAMAHA Showroom Indiranagar,
 Landmark:Indiranagar Metro Station, 
 Bengaluru, Karnataka 560038


About Company

Rivera Manpower Services is one of the leading exceutive search firm in Bangalore.We have been awarded as "The Best Performer" for the year 2011 for volume hiring and Mid level hiring by leading MNC'S.
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