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Keywords / Skills : Telecaller, Telesales, Telemarketing, Voice Process, Freshers, Calling

0 - 0 years
Posted: 2018-12-14

Industry
Real Estate
Any
Function
Customer Service/ Call Centre/ BPO
Real Estate
Role
Customer Service Executive (Voice)
Posted On
14th Dec 2018
Job Description
This role will be responsible for :

• Building dedicated key account relationships with customers .

• Handhold the customer through the post sales process up to possession.

• Timely customer query resolution by coordinating with Internal sales, operations and customer care team.

• Handle & answer customer queries/complaints with min. response time to all sub functions within predefined TAT

• Collections: Responsible for collections for all payments due and overdue, maintaining low debtors. Follow up with customers for timely collections & recoveries etc. Planning strategy and pursuing Collection target for month.

• Possess the competence to create win-win relations through excellent communication & coordination skills with clients.

• To address and manage escalated customer queries and ensure complete comprehensive documentation of all customer related records and ensure the database is managed properly

Requirement

• Good communication & convincing skills.

• Dynamic, aggressive,, result oriented and self-starter.

• A flair of establishing instant rapport with the client .

• Any experience in real estate/sales would be of great advantage .

Salary Range : Maximum 27 K



About Company

Company Profile
Investors Clinic Infratech Pvt ltd
INVESTORS CLINIC is a real estate consulting company serving all over the globe.
It has earned a strong reputation in the real estate industry as we strongly work for the satisfaction of our customers. It's our efficient and effective solution that has given us domestic and global giants as satisfied clients. We have catered to numerous national and international clients belonging to various business domains. As a real estate company we have been redefining the standards of real estate and with our years of experience, we offer a wide range of services to fulfill our client's need. Our expertise is to make your money work for you and manage your investment portfolio. Our motto is customer satisfaction at any cost.
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