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Keywords / Skills : Customer Support, Customer Service, Customer Care, Sales Representative, Sales Professional

0 - 1 years
Posted: 2018-09-25

Industry
Any
Function
Customer Service/ Call Centre/ BPO
Sales/ Business Development
Role
Customer Service Executive (Voice)
Telesales Executive
Education
Any graduate
Posted On
25th Sep 2018
Job Description
RESPONSIBILITIES:

1. Call new leads derived from lists, referrals and advertising programs.

2. Follow up with leads who have been contacted in the past

3. Conduct initial qualification of leads based on brief phone discussion

4. Set appointments for program discussion and ultimate goal of closing qualified leads

5. Use email to correspond with leads to follow up and/or to confirm appointments

6. Capture information regarding leads as well as facilitate lead flow to others in the area

7. Provide feedback to others in the department about the information prospects share which could be helpful in advertising/marketing, as well as in furthering our overall programs

REQUIREMENTS:

1. Excellent verbal and written communication

2. Friendly, can-do attitude

3. Professional and able to connect/make a great impression on the first call

4. Handle rejection well; move on to the next call quickly

5. Self-confident

6. Fast learner who can adapt to change

7. Competitive dialler who also has a team attitude.

SKILLS:

1. Any Graduate/ Post Graduate or similar

2. Excellent verbal and written Communication skills

3. Proficiency in multiple domestic languages will be an added advantage

4. Excellent computer skills and proficiency in MS Office.

5. Experience using CRM/sales software preferred

6. While basic knowledge of promotional products industry is helpful, training will be provided



About Company

Karma Group is an award-winning international travel and lifestyle brand offering extraordinary experiences and exclusive curated entertainment in the world’s most beautiful locations.

From soulful spas to happening beach parties, historic hotels to design resorts, Karma Group is created for five-star travelers who understand that reaching their destination is only the start of their journey.
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