JobsPlan Dot Com is a distinguished Executive Search Company founded upon the principals of delivering recruitment solutions through consultative approach and have partnered with revered organizations and candidates across India and globally to provide proficient recruitment solutions.
We have an immense exposure into proffering human resource across verticals with varied industries and one our imminent expertise lies with Manufacturing / Engineering & Industrial Automation companies. Our adept recruitment solutions in this segment have abetted our clients into various domain with diverse candidatures (National/Expatriates). We have been efficacious in bestowing our clients with the best of talents (Local/Overseas) from various countries across the globe.
Visit Us : www.jobsplan.net Email : [HIDDEN TEXT] Mobile No. : +91 9867862808 / 9867222227 Follow us on : Linkedin / Facebook
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases