Protege Management is a premier boutique Human Resource Consulting and Executive Search organisation that offer both local and international companies bespoke human resource consulting products and services across diverse sectors. Protege Management is recruiting for a competitive value providers and result oriented individuals on behalf of its firm client, to fill the strategic position below: Job Title: Relationship Manager, Asset Creation Location: Lagos Job Field: Sales (Asset Creation) Job Overview The Relationship Manager is saddled with the responsibility of building relationship with new prospects as well as maintaining existing customer relationship in the Lease department. We are looking for an astute salesman who is up to date in the world of consumer and operating lease. You will be responsible for sourcing new businesses and potential client; and converting the leads into long term profitable relationships in line with goals of the organization. Requirements Minimum of 8 years solid experience in sales, preferably in the Financial services industry First Degree in any discipline. Excellent customer relationship management experience Excellent Data management skills. Professional Sales training is an advantage Behavioural Competencies: Excellent interpersonal skills and ability to build strong relationships. Strong personal network within the industry. Highly driven and passionate about sales. Strong leadership & team building skills. Ability to flourish in a fast-paced, complex environment and to adapt to change. Compensation An attractive package comprising a fixed and performance productivity pay. Application Closing Date 23rd March, 2018. How to Apply Interested and qualified candidates should send their CV's to email below and copy Note: We donât cover expenses for attending our interviews.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases