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Keywords / Skills : Regional Manager, Region, Sales, Marketing

10 - 20 years
Posted: 2019-04-29

Banking/Accounting/Financial Services
Sales/Business Development
Banking, Insurance & Financial Services
Other BFSI
Area/ Territory Sales Manager
Channel Sales Manager
Regional Sales Manager
Any graduate
8.00 - 12.00 lacs
Posted On
29th Apr 2019
Job Description
Regional Manager - Salem

Main Tasks :

To lead team of 50 or more Branch Managers for achieving business targets in terms of revenue generation, operational compliance, customer acquisition & retention, quality service to customers, asset quality portfolio and collection. Lead and coordinate the team of regional corporate staff members in

Business Development & Marketing, Operations & Recovery, Human Resources & Administration.

Areas of Responsibility :

1. Lead the team of Branch Managers as well as Area Managers in the Region and guide them to achieve the Business targets, profitability and productivity targets as well as Operational efficacy. Innovate, plan & implement new ways & means to increase walk ins & interact new customers and retain existing ones and to convert non BEP branches to BEP branches.

2. Achieve the targets of the Region for gold loans and other loan products for various quarters as well as for the Financial year (FY)- ensure quality of collaterals/ ornaments pledged.

3.Achieve other business targets including SD and 3rd party products for various quarters as well as FY. Plan & implement at branch level local visibility initiatives and marketing activities. Systematic roll out of brand/ product launch lead generation and conversion.

4. Timely interest collection by branches and recovery of over dues- minimizing NPA status of accounts as well asauction of gold.

5. Ensuring operational efficiency of branches and ensuring systems and procedures are followed by branch staff.

6. Ensuring prompt and efficient customer service by branches- prompt resolution of grievances/ customer complaints if any in the region.

7.Minimizing loss on account of Spurious/ Low purity and the ornaments and efforts for recovery- follow up of court cases related to these.

8. Prompt reporting of any fraud/ any untoward incident/ enquiry or investigation by any outside agency to HO Ops Department as well as State Head (SH) simultaneously. Efficient handling of any incidents of fraud including recovery & prompt acon against culprits/filing of police case & follow up of police and all court cases and their logical conclusion.

9. Timely rectification of observations of Gold inspector/ Internal

auditor at branches.

10. Recruitment of right persons for the right job to meet the branch requirements & proper assessment of manpower/ redeploying surplus staff. Facilitate line functionaries/ stake holders in attending staff grievances. Minimizing staff attrition.

11. Cost optimization- Control of Branch expenses and control on Cash/Bank balances. Correction of branch rentals wherever applicable and merger/ shifting of unviable branches.

12. Ensuring proper team building at branches, hand holding BM and branch team, identify training needs and co-ordinate need-based training programs. facilitate proper marketing activities.

13.Ensuring qualitative visits to branches by AM team as well as self, follow up of visit reports for effective resolution of all issues including infra and upkeep.

About Company

Muthoot Fincorp is a finance company that caters to the financial needs of retail and institutional customers. We are registered with the Reserve Bank of India as a systemically important non-deposit taking non-banking finance company (NBFC) with a paid up capital of Rs 186.56 Crores and a Net Worth of Rs 1249.85 Crores as on 31-03-2014. Currently it has an army of 20,000 employees, serving over a million customers. Through a strong network of 3800 branches, it serves millions of customers across the length and breadth of India. The fast growing company is looking for experienced professionals for the following position to join its strong team at its branches.
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