Assist Sales Managers in understanding technical IT requirement from the client - Convert specifications of a requirement into recruitment specifications - Work with recruiting team in identifying ideal candidates for a given requirement as needed - - Works to proactively manage candidates and virtual bench resources - Effectively Manage billable recruiting resources and work with sales to effectively remarket and redeploy resourcesSkill Set:
Bachelors degree in Science or Engineering ʌomputer Science preferred Excellent communication and interpersonal skills - Ability to multi-task and work under pressure - Knowledge of staffing industry dealing with diverse workforce, immigration process understanding a plus - Technical / software certifications are a plus - Experience in RFP / RFI process desired
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases