Drive and direct all recruitment efforts and processes
Implement strategic hiring procedures and improve upon recruitment measures
Work with Business Developer department to confirm hiring needs and requirements
Direct and oversee the hiring of upper management and executives
Create and suggest new and effective interviewing procedures and techniques
Ensure current staff numbers are sufficient and appropriately distributed
Engage in effective recruitment methods to determine useful applicant markets. Directly interact with job candidates and respond to initial queries. Process and track applicant job submissions. Manage recruitment databases. Conduct initial candidate screenings and interviews. Refer qualified and selected applicants to specific department for further interviews. Conduct and request required tests needed for hire (proficiency, background, drug, etc.)
Manage recruitment efforts and advertising budgets. Set clear goals and benchmarks for recruitment team. Train and supervise recruiters in correct company processes. Encourage open lines of communication between yourself and recruiting team. Conduct frequent performance reviews for recruiters. Document and present detailed progress reports of recruiting campaigns. Attend recruiting fairs to find prospective employees. Demonstrate to candidates a positive reflection or our brand and company. Adherence to fair employment laws and practices.
Synigence Global services is leading recruitment consultant companies actively engaged in Energy - Oil & Gas, pharmaceuticals, Wind Power and Solar Energy, Aerospace & Defense, Shipping & Marine, IT &ITES (BPO), EPC, Finance & Accounting and Credit Services across India, South East Asia, Middle East, Europe and Africa.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases