Design and implement overall recruiting strategy Develop and update job descriptions and job specifications Perform job and task analysis to document job requirements and objectives Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc Source and recruit candidates by using databases, social media etc Screen candidates resumes and job applications Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes Onboard new employees in order to become fully integrated Monitor and apply HR recruiting best practices Provide analytical and well documented recruiting reports to the rest of the team Act as a point of contact and build influential candidate relationships during the selection process Promote company’s reputation as "best place to work"
Our Client is a Top 10 Business House with business activities ranging from financial services, information technology, power, BPO, chemicals etc.
T&M Services Consulting Pvt Ltd (T&M), is a professionally managed customer oriented HR Outsourcing & RPO company specilizing in Permanent Staffing, Temp Staffing, Executive Search for Middle and Senior Management, RPO and Employee Leasing and Training Service provider for leading companies in India and Abroad.
T&M has its HO at Mumbai, with presence in Delhi, Bangalore, Mumbai, Chennai and Hyderabad and is currently supporting projects and professionals in more than 400 locations.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases