Experience on handling recruitment on both IT OR NON-IT , Good communication, sourcing profiles through reference, head hunting, portals, Linked in, etc.,Residing close to malleswaram, & surrounding area.
Jobzebra HR services Pvt Ltd has a unique distinction of being ISO 9001 : 2008 Certified. Jobzebra caters to Mid / Senior level requirements & other HR managed services across multiple domains. www.jobzebra.com.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases