Stryde® believes in the motto "let our services speak for ourselves ". Stryde is committed to provide a fully integrated approach to the management of people. We also believe in ethical practices and wish to work with such organizations that are ethical, professional and believe in human values.
Stryde Consulting Services, an emerging leader in the HR Services domain, is promoted by Young professionals with years of industry experience with some of the top organizations in India. Incorporated in Hyderabad in the year 2005, Stryde aims to grow fast to become one of the top consulting firms in India, dealing with only the reputed and professional clients across industries, in India, Middle East and the US.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases