• Looking for a bright girl with excellent communication skills. • She's required to be the face of the studio when clients walk in • Candidate must have pleasing personality • Able to convert walk-ins • Be able to do man the desk and complete desk job • Maintain client base • Providing information about the services and products of the organization. • Taking care of the day to day admin activities of the Organization. • Preparing office documents • Should know basic excel and word skills
Key Functions & Roles of the Candidate: • Good communication and Managerial skills. • Good computer knowledge • A friendly and welcoming approach • Ability to remain calm during difficult situations or in a very busy environment • Excellent interpersonal skills, including a pleasant telephone manner • Good team working skills. • Must be flexible with working time. • Candidate must have Good knowledge of computers. • Should Speak English, Hindi, Telugu Fluently. • Should be a quick learner. • Multi-tasking ability. Minimum/Maximum/ Work Experience Required: 6 months 2 yrs.
Annual CTC: open to discuss
Minimum Education Requirements: Any Graduate
Location: Level 2 Starbucks Coffee Building Road No 92 near Apollo Hospital Jubilee Hills, Hyderabad, Telangana 500033
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases