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Receptionist front desk coordinator Front Desk Executive Telephone Operator & Receptionist Computer Operator

Keywords / Skills : MSCIT, Typing, Computer Operator, Counseling, Reception Cum Coordination, Receptionist Front Office, Receptionist & Telephone Operator, Telephone Operator & Receptionist

1 - 5 years
Posted: 2019-03-16

Nationality
India
Industry
Hospitals/Healthcare/Diagnostics
Function
Customer Service/ Call Centre/ BPO
Health Care
Role
Customer Service Executive (Voice)
Education
Any graduate
Salary
1.00 - 2.00 lacs
Posted On
16th Mar 2019
Job Description
Job Summary

Serves patients & visitors by greeting, welcoming, and directing them appropriately; OPD management; maintains security and telecommunications system.

Responsibilities and Duties

Responsibilities:

Welcomes and greets all patients and visitors, in person or over the phone

Answers the phone while maintaining a polite, consistent phone manner using propertelephone etiquette

Responsible for keeping the reception area clean and organized

Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information

Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff

Responds to inquiries by patients, prospective patients, and visitors in a courteous manner

Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment

Experience: 0.5 - 3 years

Qualification: Graduate with relevant knowledge of computer (MSCIT & English Typing-30wpm)


About Company

Magnum Heart Institute (MHI) has been set up with an aim to provide world-class cardiac care in North Maharashtra. Chopda Medicare Institute and Research Centre Pvt Ltd. Through the generosity, co-operation and vision of the Directors Dr. Manoj Chopda & Dr. (Mrs.) Rashmi Chopda the hospital has grown from a 10 bedded hospital to a humongous 100 bedded Multi Super Speciality hospital in North Maharashtra. It is well known through out the city and neighboring towns for its outstanding treatment in Cardiology.
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